About Shipping
Orders over $500 will receive free shipping.
Express shipping is available for extra cost.For express shipping requests, please contact us at (415)525-8654 or sou_sou@
Mon-Sat: 12pm-7pm PST, Sun: 12pm-6pm PST"
Item(s) will be shipped via USPS Priority mail within 2 business days of acceptance of payment; you will receive the tracking number by email.
For the items described as "Only available for special order online or at our store"
Please allow us 2-3 weeks for the delivery. Please check the estimated shipping date HERE.
For the shipping fee for delivery within the U.S. (all 50 states) please refer to the chart below:
WE SHIP OUTSIDE U.S.!!
For delivery outside the U.S.,(including Canada)please email us at
sou_sou@newpeopleworld.com for a shipping fee quote.
(the average shipping fee to E.U. is $38~$45 for one pair of shoes/$18 for clothing/accessories)
You may be subject to taxed, duties and custom fee depending on the regulation in your country
and if it happens this will be your responsibility.
Tax and duty amount is presented during delivery, not during checkout. Your local custome office or carrier can give you information on the methods of payment accepted for the duties, taxes, and other fees collected upon delivery.
We do not accept responsibility for incorrect addresses, shipping carrier errors/delays, and/or items damaged during shipment. Should such a situation occur, you are responsible for filing claims with the shipping carrier.